Welcome to MERIDIAN RIDGE LLC. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.
Our store offers faucets and related plumbing fixtures, including kitchen faucets, bathroom faucets, basin faucets, and other related products.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by MERIDIAN RIDGE LLC. Throughout the website, the terms “we,” “our,” and “us” refer to MERIDIAN RIDGE LLC.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion. Updated terms will become effective once published on this page.
2. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing information are accurate and up to date.
However, slight variations in product appearance, color, or finish may occur due to lighting, photography, display settings, or manufacturing differences.
Customers are encouraged to review product details and specifications carefully before placing an order.
3. Pricing and Payment Terms
All product prices are displayed in U.S. dollars (USD), unless otherwise stated.
Prices and product availability may change without prior notice. The applicable price for an order will be the price displayed at checkout when the purchase is completed.
We accept the payment methods displayed on our website at checkout, which may include major credit and debit cards and other supported electronic payment methods.
One-Time Purchase and Billing Policy
All purchases made through our website are one-time transactions.
When you place an order, you authorize a single payment for the total amount displayed at checkout, including applicable taxes and shipping charges.
We do not offer subscription-based purchases, recurring billing arrangements, automatic renewals, or installment billing plans.
Your payment will be charged once when your order is successfully submitted and processed. No recurring or additional charges will be made unless you independently place another order or expressly authorize a separate transaction.
Customers will receive an order confirmation after a successful purchase.
4. Order Acceptance and Processing
Submitting an order does not automatically guarantee acceptance.
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, inaccurate pricing, product unavailability, or incorrect order information.
If payment has already been collected for an order that is subsequently canceled, the applicable amount will be refunded to the original payment method.
5. Shipping and Delivery
We currently offer shipping to eligible addresses within the United States.
Estimated processing and delivery times, shipping arrangements, and applicable charges are described in our Shipping Policy.
Delivery estimates are provided for reference and may be affected by carrier operations, weather conditions, holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information when placing an order.
6. Returns and Refunds
We want customers to have a positive shopping experience.
Our return, refund, and exchange procedures are explained in our Refund Policy, including applicable eligibility requirements, return procedures, and processing timeframes.
Please review the Refund Policy before submitting a return or exchange request.
7. Order Accuracy and Customer Responsibilities
Customers are responsible for reviewing their order details before completing checkout, including:
- Product selection and specifications.
- Quantity and applicable options.
- Billing and shipping information.
- Contact details.
If you notice an error after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist before the order is processed or shipped.
8. Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, and design elements, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use website content without our prior written permission, except where permitted by law.
9. Prohibited Uses
You agree not to use our website:
- For unlawful purposes or activities.
- To submit false, misleading, or fraudulent orders.
- To interfere with website functionality or security.
- To attempt unauthorized access to our systems.
- To distribute malicious software or harmful code.
- To violate the intellectual property or other rights of third parties.
We reserve the right to restrict access or take appropriate action in response to violations.
10. Limitation of Liability
To the extent permitted by applicable law, MERIDIAN RIDGE LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase or use of products offered through our store.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
11. Product Use and Installation
Customers are responsible for selecting products appropriate for their intended applications.
Faucets and related plumbing fixtures should be installed in accordance with applicable product instructions and relevant plumbing requirements. Professional installation is recommended when appropriate.
We are not responsible for damage resulting from improper installation, misuse, unauthorized modifications, or failure to follow product instructions.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
14. Changes to These Terms
We reserve the right to revise these Terms & Conditions at any time.
Changes will be posted on this page with an updated effective date. Your continued use of the website after revised terms are published constitutes acceptance of the updated terms, to the extent permitted by law.